SAP Process Consultants and SAP Developers
The SAP consultant market has been a growing and extensive service market for many years.
Due to the continuous development of SAP’s ERP, developed by the world’s fourth largest software manufacturer, and the advent of digitalization and cloud technologies, a major technological transformation is currently taking place in this area as well. Nevertheless, the software should be a digital reflection of the business processes within the company.
The SAP Consultant, whether a process, industry, module or development expert, offers a wide range of specializations.
In addition to standardized modules such as accounting, the system includes above all industry and company-specific applications.
The complexity of the system requires business expertise and IT knowledge from users and customers. “Customizing” means adapting the business processes in the system to company-specific processes. The experience of the SAP Consultant is particularly important when it comes to finding and implementing an optimal, cost-effective solution in the dynamic relationship between standard solutions and necessary customizing.
Typical tasks of an SAP Consultant include:
- Analysis of existing software systems and processes in the company
- Advice on new applications, modules and adaptations
- Act as a link between IT specialists and customer departments working with the software after implementation.
Ultimately, it’s about implementing the processes and adapting the software to the specific needs of the company.
SAP S/4 HANA Consultant
Companies are increasingly in need of data as a basis upon which decisions are to be made ever more quickly – and sometimes in parallel.
Traditional database systems require a lot of time to analyze, evaluate and plan this data, sometimes due to poor performance. And too often this planning is also based on past developments.
The database platform SAP HANA (abbreviation for High Performance Analytics Appliance) was developed for this reason. On the one hand, the platform is available as an on-premise solution in the form of an appliance, i.e. as a combination of hardware and software. Or, on the other hand, as a cloud-based, so-called platform service.
SAP S/4HANA is the next-generation ERP business suite. The solution is based entirely on the advanced SAP HANA In-Memory Platform and offers a personalized, highly comfortable user experience with SAP Fiori 2.0. As your company’s digital core, SAP S/4HANA connects your entire business processes, provides you with real-time information, enables intelligence beyond automation, and seamlessly integrates your business into digital data streams worldwide.
SAP consultants with expertise in this topic are currently highly sought after on the market.
An Engagement Manager offers IT outsourcing services. He analyzes the IT needs of companies on site in order to relieve customers of their IT issues, potentially through intelligent outsourcing models, and to enable them to focus on their core business.
An Engagement Manager determines which services the customer needs in order to put together an individual service package and calculate a comprehensive offer.
He acts as an intermediary between customer requirements and the IT service providers who can meet these requirements.
The Engagement Manager’s educational training is usually based on a degree in Business Administration or Computer Science.
It is not only digital transformation that, in addition to operational process knowledge and flexibility, requires knowledge of implementation with the help of application systems and process tools.
Business analysts, process consultants and project managers are employed here in different ways.
It does not matter whether the project is planned agilely or classically with work packages and milestones, the decisive factor is the ability to communicate with stakeholders, product owners and all those involved. Among other things, it is important to master process standards, agile, classic or hybrid project planning, resource management and cost planning.
SEO Managers (Search Engine Optimizer) take on a wide range of tasks in the company. From the analysis of a domain to keyword research (search term analysis) to strategy development for OnSite and OffSite concepts.
The SEO Manager takes on the project management and customer consulting at service providers. His tasks include developing technical adaptations as well as advising authors on content and link building. The SEO Manager plans, guides, advises and controls. The control function includes monitoring competitors, their actions and the development of their own activities.
SEO projects have a rather long-term character. The first measures often only have an effect after a few weeks, and even after years, there is still work to do with a domain, because new search requests are generated every day.
The goal of SEO Managers is to place their company or their customers as high as possible in Google search rankings. To do this, they need to understand the highly intelligent algorithm by which the search engine displays the best possible results to users.
SEO Managers have completed a degree in Marketing, Media Information Systems, Business Administration or Business Information Systems.
Customer Experience Manager
The Customer Experience Manager (CEM) is responsible for optimizing the customer visit – also customer experience – on the company Internet portal. It is often referred to as an extension of the “Customer Journey”, i.e. the length of time a visitor spends on the website and what information he clicks on.
By starting product development, the Customer Experience Manager tries to optimally meet the needs of potential customers on the website or the company portal.
Customer Experience Management is becoming more and more important. Depending on the industry, the requirements for consumer needs, the information-gathering process or the product experience itself can be completely different. Customers are the focus and are the object on which the efforts of the Customer Experience Manager are focused.
Especially in the e-commerce sector, there is an enormous need for improvement and optimization, as the market share of online shopping is constantly growing. The Customer Experience Manager requires a great deal of expertise in process optimization, communication skills and a pronounced analytical capability for this task. As a rule, Customer Experience Managers have a degree in Economics, Psychology, Social Sciences or Communication.